Programs & Workshops - Business Performance Improvement - Process Improvement Training
WLH works with clients to improve processes that result in overall organizational effectiveness and efficiency. Whether called “process improvement,” “process re-design,” or “process reengineering,” most engagements begin with brief training to develop skills and align team members on project goals and outcomes.
About the Program
Process Improvement Training provides participants with the tools they need to lead or serve on a cross-functional team engaged in continuous improvement.
Participants develop skills to:
Understand how process maps are read and developed.
Validate the accuracy of current process descriptions.
Diagnose issues with current procedures or systems.
Apply innovative problem-solving methods.
Design desired future state processes and outcomes.
Client Value-Adds
Process Improvement Training incorporates best practices in change management, operational efficiency, and planning execution to support an organization's efforts to drive costs down and efficiencies up. Teams report that the program provides effective tools and techniques which enable them to identify key leverage points for redesigning processes and implementing these changes successfully.
Groups learn innovative methods of operational efficiency planning, thereby creating a culture of continuous improvement.
By producing demonstrable results, groups gain skills that can be leveraged for future process improvements.
Groups become more effective at solving problems and working toward common objectives.
Additional Value-Added Tools
In addition to designing and delivering this program, WLH offers customized assessment tools and train-the-trainer services to certify client facilitators.
